Terms of Service

Last updated: 8 November 2026

This website describes design concepts and potential custom digitizing services. Displayed concepts are not automatically offered for immediate purchase, and no checkout is provided on this site.

Inquiries and project agreements

Project requirements, price, accepted file formats, delivery schedule, usage rights and any revisions will be agreed with the customer before work begins. A request or inquiry does not create a binding order.

Digital products and delivery

When agreed, completed products are delivered electronically through email or another mutually accepted channel. Customers are responsible for checking machine and software compatibility prior to use and are encouraged to test designs before production.

Intellectual property

Unless otherwise agreed in writing, StitchLab retains rights in its original artwork. Customer-supplied logos and materials must be used with appropriate authorization. Commercial use and redistribution permissions are set out in each project agreement.

Refunds and revisions

Any cancellation, refund or revision terms are communicated before a paid project is accepted and remain subject to applicable consumer law. Please contact us if there is an issue with a delivered file.

Contact

For service terms or order questions, email [email protected].